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Frequently Asked Questions |
Order Entry
Do you have a minimum dollar order?
Yes. Midwest Packaging & Container has a minimum $150.00 order requirement for pick up orders. $250.00 minimum orders delivered to IL. $350.00 minimum order delivered to WI. A $75 delivery charge for the Rockford area and a $100 delivery charge for the Southern Wisconsin area will be applied to orders that do not meet that minimum.
Can I add my purchase order number to my order?
Yes. At checkout you have an option of adding your purchase order number to your order.
What are my payment options?
We offer credit terms for approved accounts. Contact us for a credit application.
How will my order ship?
Your order will ship in the most economical way available based upon what you have purchased and your location.
When will my order ship?
Orders ship next day for all in-stock items. Custom items have a 3-5 day lead time.
Are my purchases subject to sales tax?
Applicable taxes will be charged on your full purchase unless we have a tax certificate on file. If you have a tax form on file with us you will not be charged tax on any of your purchases unless at checkout you change the tax status of the item to yes.
Returns
Can I return products?
Yes. Items must be in full units and packed in their original packaging in resalable condition. No partial units may be returned for credit. All returns are subject to a 20% restocking fee, and must be reported within 30 days. Please contact us for return instructions.
Security
Is your website secure?
Yes! Order in confidence! We use Veri-Sign 128 bit encryption security and also subscribe to McAfee Secure. To maintain security to your account, never share your password with anyone and make sure to log out of our site and close browser on shared terminals.