||Frequently Asked Questions
Do you have a minimum dollar order?
Yes. $50 minimum order for customer pick up. $200 for free delivery in the Rockford area, otherwise a $25 charge would be applied to orders not meeting that minimum. $300 for free delivery in the Southern Wisconsin area, otherwise a $50 charge would be applied to orders not meeting that minimum.
Can I add my purchase order number to my order?
Yes. At checkout you have an option of adding your purchase order number to your order.
What are my payment options?
We offer credit terms for approved accounts. Contact us for a credit application.
How will my order ship?
Your order will ship in the most economical way available based upon what you have purchased and your location.
When will my order ship?
Orders ship next day for all in-stock items. Custom items have a 3-5 day lead time.
Are my purchases subject to sales tax?
Applicable taxes will be charged on your full purchase unless we have a tax certificate on file. If you have a tax form on file with us you will not be charged tax on any of your purchases unless at checkout you change the tax status of the item to yes.
Can I return products?
Yes. Items must be in full units and packed in their original packaging in resalable condition. No partial units may be returned for credit. Please contact us for return instructions.
Is your website secure?
Yes! Order in confidence! We use Veri-Sign 128 bit encryption security and also subscribe to McAfee Secure. To maintain security to your account, never share your password with anyone and make sure to log out of our site and close browser on shared terminals.